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We are happy to answer any questions. To contact us you can email us at richard@shopstyll.com.

STYLL jewelry is exclusively sold at shopstyll.com where we sell our products directly to you and skip the retail markup.

All STYLL gold jewelry uses real 18k Gold that is coated over a solid 316L Premium Stainless Steel core.

Please see the Our Materials page for more information.

Electroplating is a low-energy gold plating method, meaning the gold weakly adheres to the core material, forms an uneven layer, and has a hard time reaching corners and crevices, which is very important for detailed pendants and chains.

PVD coating is a high-energy process allowing the gold particles to adhere to the core material with more force for stronger coating, even layers, and reaches all parts of the chain and pendant. PVD coating also does not create toxic waste, making it more environmentally friendly.

Please see the Our Materials page for more information.

Our pieces are made to be worn every day, polishing them regularly with the complimentary cleaning cloth will help keep their shine and prevent build-up from the oils in your skin. When not in use, store your pieces in a cool, dry place, such as the box they arrived in.

Yes, our jewelry is made from real 18k Gold and 316L Premium Stainless Steel and is completely safe in water. To maintain a lasting shine, we recommend keeping your jewelry away from harsh chemicals and patting it dry after getting it wet.

Yes, our jewelry is specifically made to be durable and sweatproof since it is made with real 18k Gold and 316L Premium Stainless Steel. We recommend polishing your jewelry with your complimentary STYLL cleaning cloth after working out to maintain its shine.

All STYLL jewelry has a 30-day return policy for unworn items in the same condition they were received in.

Please see our Return Policy for full details.

Please see our Return Policy page for full instructions.

Please allow up to 24 hours for your order to be processed and 3-7 days for your order to be shipped. Shipping times may be delayed during the holiday season due to the high volume and demand of our carriers.

Unfortunately we only ship in the US currently, but with your support we hope to expand globally soon

At STYLL, all orders receive Free Standard Shipping.

If you need to change or cancel your order, please contact us immediately at richard@shopstyll.com. Unfortunately, once your order has been processed we are unable to make any changes or cancellations. Please see our Warranty and Return policy pages for further details.

STYLL does offer discounts on rare occasions. Make sure to sign up to our newsletter to be the first to know about all discounts or promotions. Only one promo/discount code can be applied to each order. Promo and discount codes cannot be applied to an order after it has been placed.

We also offer a Rewards Program! Click the Gift Icon in the bottom right corner of your screen for more information.

STYLL Jewelry is meant to last a lifetime, which is why our Lifetime Warranty includes one free replacement of any piece. We want you to confidently wear your STYLL jewelry every day with no fear, so unlike other brands, our warranty actually covers accidental damage and breakage. To make a warranty claim, please contact richard@shopstyll.com for further direction on submitting photo evidence of the damage. If the piece you want to replace has been discontinued, the replacement is still valid for another piece of equal or lesser value.
*We reserve the right to evaluate and grant warranty claims on a case by case basis. Exclusions include: damage from harsh chemicals, pieces that have been repaired/altered by a third party, lost or stolen items and normal wear and tear (wear your jewelry confidently, scratches add character).

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