FAQ – STYLL

Electroplating is a low-energy gold plating method, meaning the gold weakly adheres to the core material, forms an uneven layer, and has a hard time reaching corners and crevices, which is very important for detailed pendants and chains.

PVD coating is a high-energy process allowing the gold particles to adhere to the core material with more force for stronger coating, even layers, and reaches all parts of the chain and pendant. PVD coating also does not create toxic waste, making it more environmentally friendly.

Please see the Our Materials page for more information.

STYLL does offer discounts on rare occasions. Make sure to sign up to our newsletter to be the first to know about all discounts or promotions. Only one promo/discount code can be applied to each order. Promo and discount codes cannot be applied to an order after it has been placed.

We also offer a Rewards Program! Click the Gift Icon in the bottom right corner of your screen for more information.

STYLL Jewelry is meant to last a lifetime, which is why our Lifetime Warranty includes one free replacement of any piece. We want you to confidently wear your STYLL jewelry every day with no fear, so unlike other brands, our warranty actually covers accidental damage and breakage. To make a warranty claim, please contact richard@shopstyll.com for further direction on submitting photo evidence of the damage. If the piece you want to replace has been discontinued, the replacement is still valid for another piece of equal or lesser value.
*We reserve the right to evaluate and grant warranty claims on a case by case basis. Exclusions include: damage from harsh chemicals, pieces that have been repaired/altered by a third party, lost or stolen items and normal wear and tear (wear your jewelry confidently, scratches add character).